If you are experiencing after-sales questions,  you can contact us through the following contact information. Tel.: +86-510-83215856   Mob./WhatsApp/WeChat: +86-18951579758 / +86-15172760310  Email: lina@wxwsteel.com / suny@wxwsteel.com

Quality of Our Service
At the core of any successful business is a commitment to customer service, and WELL STEEL has been delivering on our commitment for decades.  We keep our promises and count on satisfied customers to continue to build into the future
1. For each batch of goods we made, we'll furnish MTC to show the goods are 100% inspected & tested, and qualified to use, also we have guide / manual for installation, operation, maintenance, all relative technical supports, to help customer use the goods in the right way;

2. Full sets of parts and accessories in the BOM of the technical drawing can be supplied, in case of any possible repair or change;

3. Even our goods are made under strict quality control system, but still can not 100% avoid unexpected conditions or quality problems forever, that's why we furnish a warranty of 12 months from shipment date, during this period, we'll take responsibility for the repair, change or return for free due to quality problems;

4. For other reasons exclude quality problems, we can also furnish repair and maintenance by reasonablecharge;

5. Our aftersales team will send customer satisfaction survey aperiodically after installation, continuously furnishing following needful supports, to make sure the goods operating in good conditions. 

Finished prodcuts	Inspection
Raw Material Certificate	3.1MTC